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Chris Doyle

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Activity overview

Latest activity by Chris Doyle
  • Chris Doyle created an article,

    Whitelisting the MirrorWeb crawler

    On occasion, the MirrorWeb crawlers may experience difficulty capturing certain web sites or assets. This is usually due to security that is in place on the hosting web server. All of our crawls ar...

  • Chris Doyle created an article,

    How to view all the websites you archive for me

    MirrorWeb offers a portal which gives you access to all the websites that we archive on your behalf. If you wish to view the entire list of sites and the individual archive instances; then simply f...

  • Chris Doyle created an article,

    How do I log into the MirrorWeb Support desk

    Whilst anyone can raise a ticket on the MirrorWeb Support desk by following these instructions- in order to view your open tickets and see progress, you must log in to the system. The first time yo...

  • Chris Doyle created an article,

    How do I view my organisations tickets

    The MirrorWeb support desk offers the ability to Automatically share tickets with your organisation Allow comments on tickets within your organisation that were logged by your colleagues Allows yo...

  • Chris Doyle created an article,

    How do I raise a ticket on MirrorWeb Support

    All you need to do is Visit Click on Submit a Request What information do I need to provide? Your email address A subject line (i.e. a brief introduction to the re...

  • Chris Doyle created an article,

    How do I reset my password for the MirrorWeb Portal

    At times you may forget your password. Resetting it is very simple and quick to do. Resetting your password Open in your browser. If you are not currently logged in, you ...

  • Chris Doyle created an article,

    How do I log in to the MirrorWeb Portal

    Depending on your organisation’s configuration, your account may use SSO (Single Sign On) via SAML, or a MirrorWeb auth account. Your account administrator should have created your account in advan...

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