How do I add and remove lexicons?

For more information on lexicon policies, please see here.

By the end of this guide, you will have:

Understood how to add and remove lexicons from your Dictionary in MirrorWeb Insight.

Prerequisites

Before starting this guide, please ensure that you have the following information:

• Log-in credentials to MirrorWeb Insight 
• Keyword(s) to upload or keyword(s) to remove 

Adding Lexicons

Navigating to the Dictionaries

1. Log into your MirrorWeb Insight Portal by navigating to https://my.mirrorweb.com.
2. From your Dashboard, hit Communications.
3. Click Lexicon, and then click Dictionaries.

Bulk Uploading Lexicons

Creating a New Dictionary 

1. Hit Create Dictionary in the top right hand corner 
2. You can copy and paste your dictionary straight from a Word Document, Excel File or CSV File. Please ensure that before copying words are on a separate line with no quotation marks or commas between them. 

E.g. 

       3. Copy your lexicons, and paste into the first highlighted cell within MirrorWeb Insight. This                       feature works like a spreadsheet. 

      4. You now have the option to select for each word or phrase whether you would to pluralise it or                add a prefix lexicon match:

• • Plural tells a policy to look for pluralized versions or the original term or phrase. Checking the plural option for the term "communication" would result in lexicon matches for the communication and communications.
  • Prefix is wild card option that allows a lexicon policy to match any words that start with the word or phrase entered into the dictionary. E.g. "guarant" would match guarantor, guarantee, guaranteeing, guaranteed.

       5. On the right-hand side, under Details select a Dictionary Name.

       6. For match type, select All or Any:

• • All mode: in order for a dictionary selected as "All" to flag with a lexicon match, a message will need to contain each term or phrase specified in the dictionary.
  • Any mode: any single term or phrase will flag a message if it is found in a message.

     7. Select Create Dictionary.

To apply this dictionary to a platform, please navigate to Policies to create a policy for your Dictionary. 

Modifying a Dictionary 

Modifying lexicons within the dictionary, this feature works similar to a spreadsheet.

1. To add any individual lexicons, hit the "+" button at the bottom of your dictionary list and select the cell and type in your new lexicon. You can always hit enter to create a new row if required.
2. To remove any lexicons, click the keyword you want to remove and hit "backspace" on your keyboard.
3. To modify a lexicon already in your dictionary, select the keyword and hit enter. Now you will be able to type in the cell.