Author: Evie Lynch
Date: June 11, 2025
đź§ Summary / Purpose
Understood how to add and remove lexicons from your Dictionary in MirrorWeb Insight.
🛠️ Step-by-Step Instructions
Adding Lexicons in MirrorWeb Insight
Accessing Lexicon Dictionaries
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Log into your MirrorWeb Insight Portal.
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From the Dashboard, navigate to Communications.
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Click Lexicon, then select Dictionaries.
Bulk Uploading Lexicons
Creating a New Dictionary
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Click Create Dictionary in the top-right corner.
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Copy and paste your list of lexicons from a Word, Excel, CSV file, or type manually.
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Ensure each word or phrase is on a separate line.
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Remove any quotation marks, commas, or formatting.
Example format:
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Paste the list into the first highlighted cell. The interface works like a spreadsheet.
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For each lexicon, you can choose:
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Plural: Matches pluralized forms.
E.g., “communication” matches both “communication” and “communications”. -
Prefix: Matches words starting with the entry.
E.g., “guarant” matches “guarantee,” “guarantor,” “guaranteed,” etc.
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On the right-hand side under Details, enter a Dictionary Name.
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Choose a Match Type:
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All: Flags a message only if it contains every term in the dictionary.
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Any: Flags a message if it contains any of the terms.
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Click Create Dictionary to save.
To use this dictionary, go to the Policies section and create a policy that references it.
Modifying a Dictionary
You can edit dictionaries directly in the interface, similar to using a spreadsheet:
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Add/remove a row:
Click the “+” button at the bottom of the dictionary list, select a cell, and type the new lexicon. Click the “-” button at the bottom of the dictionary list remove the bottom cell. -
Remove a lexicon:
Click on the term and press Backspace. -
Edit a lexicon:
Click the term, press Enter, and make your changes.
đź’ˇ Pro Tips (Optional)
For more information on lexicon policies, please see How do I create a Lexicon Policy.