Microsoft has recently updated the licensing requirements for compliance vendors capturing data from their Teams platform. While an E3 license was previously sufficient, a full E5 license or an E3 license with a compatible E5 add-on are now the minimum requirements to continue archiving this information.
To satisfy these obligations, MirrorWeb can now only capture Teams data for customers that are meeting these specifications. This applies across the industry, regardless of your archiving platform, and is the only circumstance in which Teams can now be captured compliantly.
This is a global change rolled out by Microsoft and reflects no alteration to the MirrorWeb product or service. We encourage you to speak with your Microsoft account representative or IT Service Provider to make any required licensing changes.
If you’d like to understand what is the best option for your business, click here for Microsoft’s full breakdown of your options regarding licenses and add-ons. At time of writing, the following license types allow third-party archiving of Microsoft Teams content:
- Office 365 E5/A5/G5
- Microsoft 365 E5/A5/G5
- Microsoft 365 E5/A5/F5/G5 Compliance and Microsoft 365 F5 Security & Compliance
- Microsoft 365 E5/A5/F5/G5 Information Protection and Governance
For customers that would like to know more, please reach out to your dedicated Customer Success Manager, or email customersuccess@mirrorweb.com.